Question and answer ~
Have any other questions not answered here? Don't hesitate to contact our team via email.
marketing@flawlessgroup.id
Booking ~
As a distributor, we regularly update our stock. You can contact our admin for an estimated delivery time. restock atau rekomendasi produk serupa.
Every order shipped will be accompanied by a tracking number. You can track it directly through the e-commerce platform where you placed the order or through the link we send you.
We apologize for the inconvenience. Please contact our customer service team with an unboxing video for further processing.
Order changes can only be made before the package status is processed/packed. Please contact our admin immediately if there are any sudden changes.
Pengembalian hanya diterima jika produk rusak atau salah kirim. Pastikan segel produk masih utuh dan hubungi kami maksimal 2×24 jam setelah barang diterima.
Product ~
Yes, we guarantee 100% product authenticity. Flawless only distributes official, high-quality products with distribution permits.
We ensure that every product shipped has an expiry date that is safe for consumer use.
Store the product in a cool, dry place and avoid direct sunlight to maintain the quality of the formula.
Of course, we're open to strategic partnerships. Please email us your brand profile for further review.